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FAQS
HOW LONG AFTER I PURCHASE, WILL I RECEIVE A TRACKING NUMBER?
You will normally receive a tracking number 3-4 business days (excluding weekends) after your purchase, unless you choose expedited shipping. Â When your label is printed; tracking is automatically sent to your email, then you will be sent the same tracking number via email or phone number when the package has been sent out. If your tracking number does not show any tracking updates within 72 hours after you've been sent tracking. Please contact us through email.
CAN I CANCEL MY ORDER ONCE I MADE A PURCHASE?
All sales are final. In some cases, orders are shipped before 5-7 business days.
How can I change my address after I placed an order?
You may email customer service at broahsbeauty@gmail.com
Address corrections require a $5.00 processing fee.
NOTE: There is a possibility that an order may get shipped less than 24 hours.
NOTE: All emails will receive a response within 48 BUSINESS hours. (email responses may get delayed due to high volume time)
HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER AFTER IT IS PLACED?
Please allow us 5-7 business (max) days to receive an order, but it can arrive as soon as 2 days depending on the state it is being delivered.